Reviews

October 5, 2023

Karl Muller

"My wife and I recently had the pleasure of purchasing a hot tub from Alcoe, and I couldn't be more thrilled with the entire experience. From the moment we walked into their showroom, Brad Lee, the owner, made us feel incredibly welcome. He took the time to understand our needs and preferences, and his knowledge of hot tubs was truly exceptional. Brad guided us through their selection and helped us find the ideal tub for our home. What impressed us even more was his dedication to explaining the entire installation process in detail, ensuring that we felt comfortable with every step. What sets Alcoe apart is Brad's genuine pride in running a local business that has been in his family for many years. It's clear that he cares deeply about his customers and the quality of service he provides. The speed at which I was able to purchase the hot tub and have it installed was remarkable. Alcoe's team of professionals, who handled the electrical work and installation, were fantastic. They were efficient, courteous, and left everything clean and tidy. But it doesn't end there. Alcoe went above and beyond by providing me with thorough instructions on how to maintain and use the hot tub. This level of customer support is truly commendable and has made the whole experience even more enjoyable."
September 13, 2023

Pat Lox

"What a fantastic group of people at Alcoe! Everyone was so helpful, took the time to answer - and made sure they answered all my questions. The crew that did the install was on-time, courteous, and left the site clean and ready for the next steps. Top Notch!"
July 14, 2023

Tiffany Jewell

"Nothing but excellent service from start to finish. Brad is attentive, very knowledgeable, and won't make a promise he can't guarantee. Matt and Ken are quick, efficient, and very respectful. All around, Alcoe has been an excellent experience and I won't buy from anywhere else!"
February 19, 2023

dova keeling

"My husband and I recently bought a hot tub from Alcoe, we were very pleased with the service we received from Brad and his crew. They were very professional. They came out to our house to teach us how to take care of our new hot tub. We would highly recommend them for your purchase."
December 29, 2022

Bruce Cross

"Brad Lee was awesome to work with! Super happy with our price, installation & orientation. Installation crew was friendly, professional & efficient! One stop for everything."
December 11, 2022

Angela King

"We started our hot tub adventure in May or June and with Brad's efficiency and great time management he got it all lined up, delivered, installed and working by mid-July. We have been so pleased with the service, and quality of the spa itself! Brad does what he says he's going to do and that is so refreshing these days in retail. He prides himself on his customer service and he should! Thanks for all of your help Brad. God bless you and your family."
Alcoe