Reviews

May 18, 2018

Jesse Starkey

"After visiting pretty much every hot tub store in Lubbock, we decided to purchase or very first hot tub from Steven and Brad at Alcoe. What really impressed me was the level of professionalism, and the pride they took in their family business. When we were still in the decision-making process, Brad even came out to our home to look at potential spots for the hot tub, and to give advice on getting the electric run. During the month between when we ordered the hot tub and when it was delivered, we dropped in the showroom several more times to ask questions, and each time we were greeted with an air of professionalism and given their full attention to answer all our questions. One of the other things that really sold us on becoming an Alcoe customer was the fact that they never tried to up-sell us on any of their products. They listened to our wants/needs, made a suggestion, and we went from there. The whole process was very low stress!!"
May 12, 2018

Sandy Duboise

"I have done business with Alcoe of Lubbock for 24 years now and they just delivered my 3rd. I absolutely love it and use it daily. They treat me like family and are so professional and responsive to any questions or concerns that I have and it has been a pleasure working with them."
May 6, 2018

Brandon Almanza

"Amazing service very clean and professional staff!"
May 5, 2018

Sonya Rucker

"Thank you all for the great experience with my new hot tub!! 5 stars all the way!!"
May 2, 2018

Jack G.

"We had never had a hot tub before and were looking for someone local who could help us with all of our planning, selection and installation. Alcoe was very helpful in answering all of our questions and coming to our home during the planning process. The installation went smoothly and they spent plenty of time training us. Steve, Brad, Ken and Brendon were all very professional and knowledgeable. We would highly recommend this 3rd generational family owned business to anyone. We love our new hot tub!"
Alcoe