Reviews

July 17, 2019

"We visited every hot tub/spa store in town before deciding to purchase from Alcoe, based on their knowledge and the reviews we read. Our experience with them has been great so far. We had to have wiring installed for our hot tub, and Brad met the electrician at our house so that all needs were met and he could answer any questions. Our hot tub had to be lifted over our house with a crane, which we were a little nervous about. However, Brad and several other employees were there to make sure all went well, and it turned out to be a very easy process. They then also set everything up and gave us all instructions on care of our hot tub. We have been very pleased with their service, and are glad we chose Alcoe for our purchase."
July 10, 2019

"What a breath of fresh air, a proud family owned business that pays attention to the small details and thinks of their customers first. Initial sales meeting was very informative, pricing was direct, follow up was a very nice touch. Spa was delivered earlier than promised and setup was very professional. Training was thorough and not rushed. This is my 2nd hot tub and this experience was 100% better than the first one which was not Alcoe. Looking forward to dealing with this company on a regular basis, what a breath of fresh air in todays market! Thanks again, Craig Wallace"
July 8, 2019

"We recently purchased a swim spa from Alcoe in Lubbock, Texas. The spa has provided excellent exercise and health benefits. We experienced exceptional service from purchase to installation. Stephen's knowledge in the showroom helped us to select the perfect swim spa to meet our needs. Brad's crew, from Electrician to Concrete Installer, Crane Operator to RO Water Delivery Staff were all very personable and professional. If you are in the market for a swim spa, we highly recommend that you consider Alcoe. We also want to send out a special thanks to Ken and Brenden for their exceptional service during the installation and after the sale."
June 5, 2019

"We were in the market for a hot tub. We went to Alcoe Spas in Lubbock due to the great reviews. They did not disappoint! They answered all our questions and were extremely knowledgeable about their product. We made our purchase and they had it delivered and set up with no issues. Their customer service is great! One of the best purchases we have made!"
May 21, 2019

"We got a hot tub from Alcoe Spas in Lubbock Tx., and it was one of the best purchases we have made. Working with the Lee Brothers was an awesome experience. They answered all our questions and made the delivery very simple. Everyone there was professional and polite. Thanks again for all your help y’all are great."
Alcoe