Reviews

June 19, 2018

DeAnn D.

"Over the last few years, we have purchased several items from Alcoe and have been extremely pleased with the products and the service. We love the infrared grill we purchased about 7 years ago and have only only needed it serviced once in all these years. Brad Lee and Steve Lee, owners, truly care about people and assisting them with making the right purchase. We couldn't be happier with our service and products! Jon and DeAnn Drake"
June 11, 2018

John Thomas

"We've been working with Brad and Steven Lee since June 2017 when we purchased a Swim Spa from Alcoe. They have been great to work with and any time we have a need, they quickly respond. We love our Swim Spa as we have used it almost daily throughout the year. It is easy to maintain and love being able to swim year round. Ken has performed a few maintenance issues over the past year and is always quick to respond to any need we have. I highly recommend Alcoe for their product, service, and support."
June 10, 2018

Jason Kosner

"I’ve been doing business with Alcoe for some time now and only have great things to say. They’ve been very professional, courteous and have always gone the extra mile for their customers. I highly encourage anyone who is looking for a swim spa or hot tub to try Alcoe!"
June 10, 2018

Donna Garrett

"Alcoe has the best Sales and Service. We purchased a hot tub and one week later it was delivered and set up exactly how we wanted it... i could not have been happier...thank you ALCOE!!!!!"
May 18, 2018

Jesse Starkey

"After visiting pretty much every hot tub store in Lubbock, we decided to purchase or very first hot tub from Steven and Brad at Alcoe. What really impressed me was the level of professionalism, and the pride they took in their family business. When we were still in the decision-making process, Brad even came out to our home to look at potential spots for the hot tub, and to give advice on getting the electric run. During the month between when we ordered the hot tub and when it was delivered, we dropped in the showroom several more times to ask questions, and each time we were greeted with an air of professionalism and given their full attention to answer all our questions. One of the other things that really sold us on becoming an Alcoe customer was the fact that they never tried to up-sell us on any of their products. They listened to our wants/needs, made a suggestion, and we went from there. The whole process was very low stress!!"
Alcoe