Every business promises great customer service, but only some of them deliver. In fact, studies have shown that while 80% of companies claim to provide “superior” customer service, only 8% of consumers surveyed think those businesses actually deliver on that promise. No doubt, you’ve experienced this divide first hand. At Alcoe, we don’t just pay “lip-service” when we say we provide you with old-fashioned VIP service every step of the way.. When you do business with us, you receive the type of caring customer service only a fourth-generation family-owned business can provide. That means from your initial consultation to installation... View Article
Any time you make a big purchase — luxury or necessity, special order or in-the-box standard, online or in-store — you’re probably going to be offered a warranty. Warranties give you the chance to protect your investment and make sure you get your money’s worth, and for something as pricey as a hot tub, it’s going to be worth having. There are two types to consider here: the standard warranty that automatically comes with the product, and the “extended” variant that you can get for an additional fee. As with the product itself, the quality (and cost, if any) of... View Article
There are a lot of details to suss out when deciding on a hot tub, from size and types of jet to sanitation systems and insulation. Before all of that, however, there’s a fundamental feature to consider, and that’s the voltage of the electrical connection that you’ll be using to heat that cozy, bubbly water. While there are several different levels available in modern designs — from the top-tier 240 to the old-school 0 — there isn’t much difference in performance between most of them outside of the two standards: 110 and 220. It’s a choice you’re going to have... View Article
Are you looking to increase the square footage of your house without committing to a full-on expansion and home remodeling project? Are you also hoping for an addition that’s more comfortable, and contained than a simple open-air porch? For those who want to add a little extra living space but don’t want to commit to a major renovation project, a sunroom is a happy compromise for many households in getting the best of both possibilities. But what, exactly, is a sunroom? How does it differ from a patio? And how does one go about getting one? We’re taking a look... View Article
We’ve been providing quality hot tubs and spas throughout West Texas, Eastern New Mexico & Permian Basin for decades. That means that over the years, we’ve encountered just about every question and concern. As a result, we thought we’d cover 4 of the most frequently asked questions from customers like you when it comes to hot tub and swim spa installations. Will I need to hire an electrician to add electrical wiring for my new hot tub? It’s not uncommon to ask for help with electrical requirements and wiring when it comes to purchasing a hot tub. At Alcoe, we... View Article
