Many people dream of purchasing their own hot tub or spa. Doing so can be a good investment for your home, but you might do your research about the company providing the equipment before you actually move forward with the purchase.
Here’s some information about how you can get the most out of your investment through choosing the right hot tub store in Lubbock, TX:
- Make the quality of dealer a priority:
Choosing a hot tub dealer is the most important choice you’ll make in your purchasing process, even more so than the actual brand of hot tub you’ll buy. For this reason, you need to make sure you choose a business that is trustworthy and will offer you the quality of service you know will make owning your hot tub a joy. Do your research and discover exactly how long a dealer has been successfully selling the product they are recommending to you. Find out if the dealer has switched from brand to brand over the years and left many unsatisfied hot tub owners behind. Here at Alcoe, we started with Sundance Spas decades ago and it is still the brand we sell and service today. The more stable the dealer, the more satisfied you will be over the years you own your hot tub.
- Get references:
Any reputable hot tub or spa dealer will be able to provide you with references of happy customers in your area. You should also spend some time browsing reviews on sites like Yelp, Google and the Better Business Bureau to make sure there aren’t any red flags that frequently pop up in past customers’ reviews. Finally, if you know anyone else who’s had a hot tub installed recently, make sure you ask them for their recommendations as well—they will never intentionally steer you wrong.
- Learn about their technicians:
How many technicians does the company have on staff? You want them to employ a good number of service techs (at least a few of them) so that, if you ever have any issues with your hot tub that require you to call out for service, you won’t have to wait to have them fixed. You should be able to have someone ready to come out and resolve your issues quickly and efficiently with ample parts available on their truck when they arrive at your home. Many hot tub dealers have only very limited parts in stock which is a recipe for your dissatisfaction if you need a repair on your product.
- Learn about their products:
What types of products does the hot tub store sell? Obviously, you want to make sure the actual spa you purchase is going to be one that’s of a high quality design. A company that sells inferior products that you can’t rely on to last for years to come. After all, you’re in this process for the purpose of purchasing a hot tub you can enjoy for years. If you’re not getting that, then what’s the point?
There are a lot of benefits that come with working with Alcoe for your hot tub and personal spa needs. We have sold the same brand of hot tubs and spas successfully for decades! We have a five-star Google rating, meaning our customers have repeatedly been satisfied with their purchases and with the service we provide. We have all the resources and parts you need for your job, and they’re readily available, meaning you won’t have to deal with any delays to your job. We have three certified technicians on staff capable of providing you with the service needed to resolve your issues. Most importantly, pleasing you with our service is our number one priority and our 5-star customer reviews reflect our dedication.
Contact our hot tub store in Lubbock, TX today to learn more about what we have to offer.